Shipping Policy

We deliver across Hyderabad, Telangana and Andhra Pradesh. Charges depend on your location and order weight.

Hyderabad delivery

  • Immediate delivery (1–4 hours): via Uber, Rapido or Porter. Rates are based on distance and time as shown in the app, charged at actuals.
  • Regular delivery (1–3 days): via courier. Minimum ₹45; ₹80 per kg.

Rest of Telangana

Via courier: minimum ₹45; ₹80 per kg.

Andhra Pradesh

Via courier: minimum ₹45; ₹80 per kg.

Shipment time

Orders within India are delivered within 3–7 business days, as per the courier network.

All international shipments are delivered within 4–10 business days.

Sweets, snacks and special foods need 1–2 days of preparation, so those orders ship within 1–2 days. Pickles, powders, dry fruits and gourmet grocery items are usually in stock and dispatched the same day.

Shipment confirmation and order tracking

We use multiple courier services based on your delivery location. Once your shipment starts, you receive email and mobile tracking updates.

Damages

Every shipment can be insured for a specified amount, which customers can select at checkout; the insured amount can then be claimed. Report any damage immediately.

Customs, duties and taxes

All customs duties and taxes are payable by the customer.

International shipping

To place an international order, contact us on WhatsApp or call +91 95500 66990. All import and export duties are borne by the customer.